It’s really very simple: forfone gives you the option to dial a contact via your GSM carrier or via the internet (wifi or 3G).

Unlike a social network or group, forfone does not inform you of who is online or not. Just like a normal phone. If you call, or send an SMS via forfone, it is exactly like calling or sending an SMS via your regular phone. Only with forfone it's free.

With forfone, there is no need for user names, or logging in, just like with your regular phone dialer. You simply turn on your phone, and you have forfone available. Thats all there is to it.

If you choose to place a call via forfone, your call will be directed via your current internet connection: 3G or WiFi. 3G internet plans are managed by your cell phone carrier, so you should check with them about your 3G internet plan, and how much monthly bandwidth allowance you have. WiFi connections have no limitations on bandwidth, so it’s preferable to use your device's WiFi to enjoy a crystal clear and completely free phone call, worldwide.

forfone looks and feels just like your regular phone, so you won’t have to waste any time figuring it out.

Yes, forfone is absolutely free.

forfone to forfone calls or messages are entirely free and will not be charged by your carrier! Once you and your friends download forfone you can talk freely, locally and internationally, and these calls will not show up on your phone bill.

If you try to place a forfone call to a user who doesn’t yet have forfone, you will make a forout call. Which means that your calls are charged from your forfone credit. All rates can be found on: HYPERLINK "http://www.forfone.com/rates/" \o "forfone rates" www.forfone.com/rates/. If you don't have any credit no forout calls can be made. Always use your forfone contact list to see who has forfone.

Yes, all you need is an Internet connection: 3G or WiFi wherever available (3G may incur operator data charges or internet access fees. Check with your 3G provider to see your 3G plan). If you use a free Wifi connection, then your calls and text messages will always be entirely free between forfone users, worldwide!

The bandwidth rate during a forfone call is approximately 200 KB per minute up and down, 12 MB per hour up and down.

If you've ever had any concerns about your privacy, rest assured that we're super diligent. Your data will never be sold or given to any third part‚! This is why it is important for us to make our privacy policy easily available to you. You can always review our privacy policy on the web at: HYPERLINK "http://www.forfone.com/terms-of-use/" \t "_blank" http://www.forfone.com/terms-of-use/

This is a legit and common question. For now, forfone's focus is on adding platforms, adding features and improving overall system performance. At the same time, we are working on additional future premium services that will generate revenues. The basic forfone service - forfone to forfone phone calls and text messages - will ALWAYS be free. It's our motto; "forfone always connects you", and we have no intention of changing this.

Rest assured that forfone will NEVER spam, rent, or sell user information. For more information concerning this, please see our privacy policy.

1. Press the Home button twice (double click), to go into your multitasking menu.
2. Tap and hold the forfone icon until it starts jiggling.
3. Tap on the 'x' to close forfone.
4. Go back to your Home screen and tap on forfone to open it.

Yes absolutely! You can install forfone on any tablet or iPod even if they have no SIM card. The only thing you need is a mobile phone (does not have to be a smartphone) where you can receive the verification message. When installing forfone on a iPod/tablet simply enter the phone number of your mobile when registering, and then enter the code you will get on your mobile in the app. After registration your iPod/tablet will work like any normal phone using the forfone app!

Of course. If you would like to change your forfone number, simply delete your forfone app and restart the setup process by downloading the App again from the App Store.

Let forfone do all the work for you.

Invite your contacts to join forfone! There are two ways to do this:

1. Open forfone and go to your contact list, tap on the desired contact and then tap on the 'Invite' button or
2. Open forfone and go to the 'My forfone' button, tap on 'Invite Friends', choose if you want to invite them via E-Mail, Text or Twitter. Then select a contact to whom you'd like to send a "Get forfone" invitation.

You already have your contacts' phone numbers, so why bother with yet another username and password? If you have a mobile phone number then you have a forfone number.

Once you've registered, forfone uses your phone number as your user number and lets you make free forfone phone calls to any of your contacts who have forfone simply by using THEIR phone number. Once you've downloaded forfone, it will automatically recognize other forfone users in your phone's contact list and identify them by showing a small forfree badge next to their names.To call or text them, tap on the badge and make your free forfone calls.

When this happens, generally you don't need to uninstall and reinstall. This usually happens due to unstable internet connections.

If this does not work, try the following steps:

Send the user an invite and if the number is a registered forfone user, it will automatically update the forfone contact list.

Confirm that you have an active internet connection.

Dial the number manually, using the forfone keypad

Delete the contact with the missing forfone badge from your contact list. Add it again and make sure to include the country code.

Ask you contact with which number he is registered. You can see the registered number in the “My forfone” Tab. Save your contact in your phone book in the exact same format.

The phone number format should include the plus sign, country code, cell code and phone number.

Your Favorites is a customized list of contacts you like/talk often to. You can add contacts to your favorites by going to the Favorite tab and pressing the “Plus” sign. Then simply choose the contact you would like to add.

Alternatively you can also click on a contact in your normal contact list and then add him to the favorites from the detailed view.

You can organize your favorites the way you like. Simply go to your favorite list and select the Edit Button. Then Press on the contact you would like to move on the right, and simply drag this contact to where you would like to have him in your list.

You can remove a contact from your favorite list by simply clicking the Edit Button. Alternatively you can also swipe over your contact directly in the favorite list.

In contacts you have 3 different filters:

All: Shows you all the contacts you have in your regular phonebook. The contacts also having forfone are marked with the sign “forfree”

Free: Here you see all your contacts who have also installed the app and with whom you can chat and talk entirely for free!

Cheap: Forfone lets you call internationally at very low rates. In this list you see all your international contacts you can reach using your forfone credit.

Yes and there are no fees - not even hidden ones. forfone and all forfree features are absolutely free, and do not require any additional in-application purchases. On top of that, forfone doesn’t contain any annoying ads.

The rate list for calls to non forfone users can be found on: HYPERLINK "http://www.forfone.com/rates/" \o "forfone rates" \t "_parent" www.forfone.com/rates/. Text meassages are charged 9 Cent / message outside the forfone network. With your forfone friends it’s free, and it will always remain like this!

Once you and your friends install forfone, you can use it to talk, or text freely, both locally and internationally.

To place a free call with forfone:

1. With the forfone application running in the foreground, tap on the 'Phonebook' tab at the bottom of the screen.
2. Tap on the ‘Free’ tab then on the contact you want to call. This will open the 'info' screen, then just tap on the 'forfree' button.

You can also dial manually by simply tapping on the 'dialpad' tab at the bottom of the screen and typing the number. Just remember, you must enter the number exactly as it appears on the 'info' screen, including the cell prefix, i.e., +1-(55)-555-5555 [+country][cell prefix][number].

You can always receive forfone phone calls or messages, whether forfone is open in the foreground or set to background, and even if the app is completely closed. No need to log into forfone, just like a regular phone, just dial :-)

Push notification (for iPhone) allows forfone to notify you of any calls (incoming, missed, etc.) even when forfone is off or in the background. It will also notify you of friends that just joined forfone. When setting forfone up in your iPhone, and you get a message requesting push notifications, tap on ‘OK’ to enable the feature. Please note that forfone will not work if this feature is disabled. Usually you will not need to adjust this setting because this is the standard default setting for iPhone.

So don't miss a forfone call - turn your push notifications on!

1. In your iPhone please go to your device settings then Notifications
2. Turn Notification Center ON (not applicable in pre IOS 5), Under Alert style, choose either Banners or Alerts.
3. Badge App Icon, Sounds, and View in Lock Screen should all be set to ON.

forfone uses your contact list in order to recognize other forfone users. This means that no one can call you on forfone unless they already have you listed or know your telephone number. This works the same way as your regular carrier calls. Your telephone number is what identifies your device. Since the person calling you has your number, there is no way to block them from calling you. Not via forfone, nor via your regular carrier. The best way to block a call is by simply declining the call.

forfone messages are free to other forfone users but you can also send text messages to non forfone users for 9 Cent / message. With forfone you can send text messages to ANY mobile phone worldwide

1. Go to the Messages tab, and tap on the 'Compose' button (in the right corner of the screen).
2. Choose a contact from the contact list by clicking on the arrow.
3. Type the message and send the message by tapping on the 'Send' button.
4. Once your friend gets the message, a 'Sent' mark will appear next to the message

Don't want to keep certain messages? Here's how you can delete them:

Delete a message from main messages screen:

1. Tap on Edit to activate the delete function
2. Tap on the red button next to the message you want to erase.
3. Tap on Delete to erase the message. Please note, deleted messages are not retrievable.

Alternatively you can also decide only to erase part of a conversation. Simply go in the message view and click on the Edit Button. You will be then able to delete single text messages, without having to delete the entire conversation.

Sending a photo message is simple, all that you need to do is tap the attachment icon next the text entry field when in the messages screen. You can choose to either take a photo or to select one from the photo library. This system will feel instantly familiar to anyone who has sent photo messages from smartphones ensuring that the feature will be super easy to use.

This feature gives you multiple options to share and communicate with your friends and expands forfone's role as a vital communications tool.

If you wish to share your position with your friends, simply click on the small arrow next to the text entry field. If the arrow is orange then your position will be sent. Your contact will receive an icon next to your text message, and by clicking on this icon they will see the map of where you are located.

With forfone you can not only make free calls and send free text messages to all other forfone users, but you can also save huge amounts of money on your international calls. Check out our rates here: HYPERLINK "http://www.forfone.com/rates" http://www.forfone.com/rates

With forfone you can also send international text messages to any of your contacts for only 9 Cents.

You can buy forfone credit directly in the app. Simply go on the “My forfone” tab and add credit using your iTunes Accout.

Alternatively you can also add credit using other payment methods from our homepage: HYPERLINK "http://www.forfone.com" http://www.forfone.com

Simply log in to your account using your forfone registered phone number.

Packages are some special offers we might create for a specific country. If there are any packages available in your country you can find them in your “My forfone” Tab. If you don’t see any packages displayed, don’t worry, they will probably be available soon!

You can get free forfone credit by downloading other apps and completing some easy steps. You will find our current offers in your tab "My forfone". Click on this menu point and take a look at our current offers. Tap on an offer to see the requirements to get the free credit as well as the amount this task rewards.

Placing a free call via internet, be it WiFi or 3G, involves quite a bit of routing, and system updates, especially with international calls, and is also dependent on the quality of both user devices.

Also please bear in mind that other applications may be running in the background of your device, or your friend's device, which may compete with bandwidth.

If the connection is weak, or not active, this may cause errors such as setup not being able to process and proceed, contact list not visible or not properly updated immediately, no clear audio reception, no internet error message (when in fact you do have internet running).

Connection issues may be caused by different reasons such as:

• System upgrades on our end or no internet on your end - you will receive a "not connected to internet" error, or you may have trouble receiving a registration code, or forfone may ask for you to re-register.
• forfone friend is not connected to the internet
• forfone friend’s number not listed correctly in address book
• WiFi Firewall settings
• Service provider issues

We recommend that you try to connect at a later time. If this still does not solve the issue, try to reinstall the forfone app.

If you are using WiFi, and you have never been able to connect through it, it may be that your firewall ports are closed.

WiFi Firewall settings: please make sure to deactivate SIP ALG and SPI in your routers firewall settings. Also make sure that the below ports are open for both sides

- TCP 5060

- UDP 5060 

forfone friend is not connected to the internet: If the person you are trying to call is not connected to the internet, they will not receive any forfone calls. You will still hear a ringing when calling a disconnected user. However, they’ll get a missed call notification when they turn their internet back on. On your end, during the placing of the call, you will hear a ringing until it times out.

Here's a short list of other things that may help you work through this if the above did not work:

• Please turn your phone off, and then reinitiate it.
• Please check the system requirements for forfone
• Uninstall/Reinstall

Service provider issues

Please check with your carrier if they have blocked certain applications from connecting through their 3G network. It is a known issue that some forfone users cannot connect through 3G network and in some cases have verified that this is due to network blockage on their carrier’s side. If this is the case, then unfortunately, forfone will not be able to bypass your carrier's network blockage. It is in your carrier’s decision which applications they wish to provide or block network availability. This also goes for other blocked applications, such as forfone that cannot connect through 3G. No worries though – simply use your WiFi as an alternative connection :)

Please follow these instructions to uninstall and reinstall forfone:

• Tap and hold the forfone icon on your Home screen.
• Once the icon starts jiggling, tap on the 'x' to uninstall. Turn your phone off and on.
• Download forfone from the App Store and sync it onto your iPhone to install it.
• After re-installing, set forfone up again.

Please note that you may use the same access code as before, or receive a new one by registering your number again.

To upgrade to the latest version of forfone, please follow these instructions:

• Go to your Home screen.
• Open the App Store
• Tap on Updates
• Tap on the forfone Icon and tap on Update.
• The App will then update automatically.

A busy screen means that your friend is on another call. They will receive a missed call notification after they end their call. You can try again later or they can call you back.

Do not hesitate to contact our support team if you have any questions: support@forfone.com